General Conditions

General Conditions

 

 

General Terms and Conditions

 

These General Terms and Conditions are drawn up in accordance with Italian law and apply to the rental of accommodations located in Italy. They govern the rights and obligations of the landlord and the tenant (consumer) and form an integral part of the rental agreement.

 

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Article 1: Booking and Payment

 

1.1 Each reservation is confirmed by means of a written booking confirmation/invoice.

 

1.2 A deposit of 50% of the total rental amount is required and must be paid within 5 days of the invoice date.

 

1.3 The remaining balance must be paid no later than 6 weeks prior to the start of the rental period. For bookings made within 6 weeks before arrival, the full amount must be paid immediately.

 

1.4 The rental agreement becomes final upon receipt of the deposit.

 

1.5 In the event of late payment, the landlord reserves the right to cancel the reservation in accordance with the cancellation conditions set out in Article 2.

 

1.6 A security deposit of €600 applies to the Villa. This deposit serves to cover any damage, additional cleaning costs, violations of house rules, or other demonstrable costs. The deposit will be refunded within 14 days after departure, subject to inspection.

 

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Article 2: Cancellation by the Tenant

 

2.1 Cancellation by the tenant must be made in writing.

 

2.2 In the event of cancellation, the tenant is required to pay compensation to cover damages suffered by the landlord and loss of rental income, as follows:

 

• up to 28 days before arrival: 50% of the total rental amount;

• from 28 to 14 days before arrival: 75% of the total rental amount;

• from 14 days before arrival up to the day of arrival: 100% of the total rental amount.

 

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Article 3: Cancellation by the Landlord

 

3.1 If any circumstances compel the landlord to cancel a confirmed reservation, the guest will be informed by email.

 

3.2 Any amounts already paid will be refunded immediately.

 

3.3 The landlord reserves the right to cancel a booking in the event of force majeure or natural disasters, without compensation for damages, and any payments already made will not be refunded.

 

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Article 4: Insurance and COVID-19

 

4.1 The tenant is responsible for taking out adequate travel and cancellation insurance.

 

4.2 The landlord strongly recommends taking out insurance that provides coverage for unforeseen circumstances.

 

4.3 No compensation will be provided in relation to COVID-19.

 

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Article 5: Liability

 

5.1 During your stay in our accommodations, you as the tenant are fully liable for the accommodation or camping pitch, its furnishings, and all items belonging to the stay. Any damage caused by you and/or your fellow travelers must be fully compensated to us.

 

5.2 The landlord reserves the right to hold the tenant liable after the end of the rental period if damage caused has not been paid or has not been properly settled. All related costs shall be borne by the tenant named in the rental agreement.

 

5.3 The landlord cannot be held liable for injury or damage resulting from normal use of the accommodation, the grounds, the swimming pool, the river, playground equipment, or interaction with animals, provided that the landlord has complied with statutory duties of care and maintenance.

 

5.4 The landlord is not responsible for damage caused by natural forces, natural disasters, terrorist attacks, strikes, acts of violence, accidents, or theft.

 

5.5 Use of playground equipment, the swimming pool, and the river is at the user’s own risk. Entering and being in or around animals is also at one’s own risk.

 

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Article 6: Privacy and Visual Material

 

6.1 Visual material (photos and videos) may be created on the premises for promotional purposes.

 

6.2 The tenant may object to this at any time by notifying the landlord before or during the stay.

 

6.3 Personal data is processed in accordance with the General Data Protection Regulation (GDPR).

 

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Article 7: House Rules and Use

 

7.1 Check-in for accommodations is from 4:00 PM, and check-out is no later than 10:00 AM.

For the campsite, check-in is from 4:00 PM and check-out is no later than 2:00 PM.

 

7.2 Subletting or making the accommodation available to third parties is not permitted.

 

7.3 The maximum permitted number of persons per accommodation may not be exceeded.

 

7.4 Parties or events are only permitted with prior written consent.

 

7.5 Quiet hours must be observed between 10:00 PM and 8:00 AM.

 

7.6 Visitors must be announced in advance and may not stay overnight without permission.

 

7.7 Pets are only permitted with prior approval from the landlord.

 

7.8 The accommodation must be left broom-clean. Additional cleaning costs may be charged or deducted from the security deposit.

 

7.9 Upon arrival, the tenant must inspect the accommodation and report any damage to the landlord. During the stay, any damage or required repairs must be reported immediately.

 

7.10 The landlord has the right to inspect the accommodation during the rental period if there is reasonable suspicion that the tenant is handling the accommodation negligently.

 

7.11 Any house rules present at the accommodation form an integral part of the rental agreement and must be strictly observed.

 

7.12 Smoking inside the accommodations is prohibited. In the event of a violation, demonstrable cleaning and repair costs may be charged, up to a maximum of €500.

 

7.13 Failure to comply with the above rules may result in immediate termination of the rental agreement without any right to compensation or refund of the rental amount.

 

7.14 In the event that a dispute leads to legal proceedings, Italian law shall apply.