General conditions

The rental conditions

 

These terms and conditions are there to protect the rights and obligations of the tenant and the landlord. It is therefore good to know these conditions in advance. This prevents disappointments for all parties.

 

Article 1: Booking order and payment

1.1  Every booking order is confirmed by means of an invoice.

1.2  The deposit is 50% of the total sum and must be paid within 5 days after receipt of the invoice.

1.3  You pay the remaining payment no later than 6 weeks before the start of the rental period. When booking within 6 weeks before the start of the rental period, you pay the total amount in one go. Please state the invoice number with every payment.

1.4  The booking is only final when the deposit has been received. In the event of late payment, we are entitled to cancel the reservation. Money already paid will not be refunded; the cancellation conditions will then apply in full.

1.5 The deposit for the Villa is €600. The deposit will be refunded within two weeks if the Villa is left tidy.

 

Article 2: Cancellation by tenant

2.1 In the event of cancellation by the tenant, you must notify us in writing.

2.2 In the event of cancellation, you owe the following amounts:

   2.2.1    In case of cancellation up to 28 days before the day of arrival: 50% of the total sum;

   2.2.2    In case of cancellation from the 28th day up to and including the 14th day before the day of arrival: 75% of the total sum;

   2.2.3    In case of cancellation from the 14th day up to and including the day of arrival: 100% of the total sum.

 

Article 3: Cancellation by the lessor

3.1  If any circumstances require us to cancel the reservation made, we will inform the guest by email.

3.2  The amount already paid will be refunded immediately.

3.3  The lessor reserves the right to cancel a booking in the event of force majeure and natural disasters, without compensation for damage and payments already made will not be refunded.

 

Article 4: Insurance and COVID-19

4.1  The guest is responsible for taking out travel and cancellation insurance. Check the coverage of this insurance. We do not refund money in case of cancellation.

4.2  We have no compensation for COVID-19.

 

Article 5: Liability

5.1  During your stay in our lodges or bell tents, you as a tenant are fully liable for the lodges or bell tents, the furnishings and all matters that are part of the stay. Damage caused by you and/or your fellow travelers must be fully reimbursed to us.

5.2  We are entitled in advance to hold the tenant liable, even after the rental period has ended, if the damage caused has not been paid or has not been paid properly. All associated costs are for the account of the tenant named in the rental agreement.

5.3 The landlord is in no way liable for damage and/or injury caused to tenants/users of the lodges or bell tents (including guests of the tenant). The tenant indemnifies the landlord against all damage and/or injury to third parties.

5.4  The lessor is not responsible for damage caused by natural violence, natural disasters, attacks, strikes, acts of violence, accidents or theft.

5.5  Use of the playground equipment, the swimming pool and the river is at your own risk. It is also possible to go on and around the animals at your own risk.

 

Article 6: Photos and videos

6.1 We regularly make images of the site, accommodations and activities for our website and social media channels. We are free to use this material for the website, social media and other commercial purposes.

 

Article 7: General provisions

7.1 The lodges and bell tents can be occupied on the first day of your stay from 4 p.m. On the last day of stay, departure must take place no later than 10:00 am. An extra day may be charged for departures later than 10:00 am.

7.2  Under no circumstances is the tenant permitted to sublet the rented property or make it available to others.

7.3  It is not permitted to use/occupy the standard lodges with more than 5 people, the group lodge with more than 8 people, the bell tents with more than 4 people and the XS bell tents with more than 2 people, unless prior express written permission has been obtained. obtained from the lessor.

7.4  The accommodations may not be used for celebrations and parties, unless prior explicit written permission has been obtained from the lessor.

7.5  The tenant must take the environment and other holidaymakers into account and must avoid nuisance or annoyance at all times (e.g. loud music). Noise disturbance in particular must be kept to a minimum between 11:00 PM and 8:00 AM.

7.6  Visiting persons may not stay overnight without the express permission of the lessor.

7.7  Dogs are only allowed after consultation with the landlord. Bringing other pets must be discussed.

7.8  The tenant ensures that the accommodation is left broom clean. If, in the opinion of the landlord, the accommodation has not been left tidy, part of the deposit will be withheld for extra cleaning.

7.9 When leaving the accommodation, the tenant must ensure that all windows and doors (canvas/tarpaulin), the lighting, all appliances and taps are closed/locked.

7.10 The tenant will inspect the accommodation after arrival and report any damage to the landlord. During the stay, the tenant will immediately report any damage and/or necessary repairs to the landlord.

7.11  The lessor has the right to inspect the accommodation during the rental period if there is a reasonable suspicion that the tenant is handling the accommodation carelessly.

7.12 House rules present at the accommodation are an integral part of the rental agreement and must therefore be strictly observed.

7.13 In the event of non-compliance with the above rules, the rental agreement can be irrevocably terminated and terminated, without any right to compensation or refund of the rent.

7.14  Should a calamity result in legal proceedings, Dutch and/or Italian law will apply.

We are open! The availability on our website is up-to-date.